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FAQ

Questions, answered straight

The things buyers actually ask us, answered properly. If yours isn't here, ask it on WhatsApp and a human will answer.

Where are you and what do you sell?
We're at 2 Tanner Rd, Mpangele, Empangeni, 3880. We're the new home of GAC and JMC in Zululand, and our used-car arm, Quality Cars, runs one of the biggest pre-owned floors on the North Coast — 56 cars in stock as this page loaded. New SUVs and people-movers from GAC, bakkies and light trucks from JMC, and used cars across just about every make.
What warranty do the new vehicles come with?
It differs by model. GAC GS3 EMZOOM: 5 years / 150 000 km + lifetime engine warranty. GAC EMKOO: 5 years / 150 000 km + lifetime engine warranty. GAC M8: 5 years / 150 000 km + 8 years / 150 000 km EV battery. JMC New Vigus: 5 years / 200 000 km. JMC Vigus DC: 5 years / 100 000 km. JMC Vigus SC: 5 years / 100 000 km. JMC Carrying Plus: 5 years / 150 000 km. Every new GAC also carries GAC's lifetime engine warranty, which conditions apply to — mainly keeping the servicing up to date with us. Ask and we'll walk you through the fine print before you sign anything.
Do the new vehicles come with a service plan?
Most do, and the length differs by model. GAC GS3 EMZOOM: 2 years / 30 000 km. GAC EMKOO: 5 years / 100 000 km. GAC M8: 5 years / 100 000 km maintenance plan. JMC New Vigus: 4 years / 65 000 km. JMC Vigus DC: 3 years / 50 000 km. JMC Vigus SC: Optional (3 years / 50 000 km). Where a plan is optional we'll quote you to add one.
Are the prices on this site the real prices?
Yes. Every price shown includes VAT, and used-car prices come straight off our stock system, so what you see is what the car is advertised at. On-the-road costs like licensing and registration are quoted separately, and we'll show you the full breakdown before you commit.
Can you arrange finance?
Yes. We submit to all the major banks at once and come back with the best approval, rather than sending you to one bank and hoping. You can start on WhatsApp in about two minutes or fill in the full application online — both land with the same finance desk.
Do I have to give my ID number and bank details on the website?
No, and we've deliberately built it that way. Neither form on this site asks for your ID number or banking details. Our finance team collects those securely once you're dealing with a real person, which is how it should work.
Do you take trade-ins?
Yes. Tell us what you're driving, roughly what it's done and what condition it's in, and we'll give you a number. There's a trade-in field on the finance application, or just send us the details on WhatsApp.
I don't live in Empangeni. Can you still help me?
We sell to buyers across Empangeni, Richards Bay, Mtubatuba, Eshowe, Ballito, Durban, St Lucia and Pietermaritzburg, and we advertise nationwide delivery. WhatsApp us with the car you're after and we'll tell you exactly what getting it to you involves before you commit to anything.
Can you service my GAC or JMC here?
Yes. We're the franchise dealer for both brands in Zululand, so plan work, warranty work and normal servicing all get done and logged properly here. You can book on the service page.
Do you carry parts for GAC and JMC?
Genuine parts, ordered through the importer. Both brands are new to this area, so fast-moving items are on the shelf and anything more unusual gets ordered in. Send us your VIN and we'll confirm the right part and how long it takes, honestly.
Why should I buy a Chinese brand?
Fair question, and the honest answer is: look at what's actually backing it. GAC covers the engine for the life of the vehicle and the car for five years or 150 000 km. JMC's bakkies use Ford-derived diesel engineering and carry up to five years or 200 000 km. That's a longer promise than most established brands put in writing, and it's the manufacturer making it, not us.
When are you open, and how quickly will someone get back to me?
Monday to Friday 8am to 5pm, Saturday 8am to 1pm, closed Sunday. WhatsApp is the fastest way to reach us and a person answers it during those hours. Send a message after hours and it's waiting for us when we open. We'd rather tell you a car is sold than leave you hanging.
Can I trust the dealership?
We're rated 4,7 out of 5 from 355 Google reviews, which is a lot of people to keep happy in a town this size. We're also the franchise dealer for GAC and JMC in Zululand, so we're not going anywhere. Read the reviews before you come in — that's what they're for.
Still wondering

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